Update on OSG Services – COVID-19

Our hearts go out to those who have been most deeply affected by COVID-19.  We appreciate the efforts of the local and global communities who are working hard to contain the spread and treat the ill.

Safety is not just something we train, it’s a value we live by. We are taking precautions to help keep you and our team safe during the COVID-19 pandemic.

Please note this situation is rapidly evolving and our response may change as new information becomes available from reputable sources including the Public Health Agency of Canada.

How to Operate Safely During COVID-19 Webinar

When: Wednesday June 3rd at 11:00am Eastern Time

Join us for a one-hour complimentary webinar that will address the practical issues for Canadian employers arising from the current novel coronavirus pandemic. Learn what strategies you should implement to ensure the safety of your employees, clients and business partners. The webinar will focus on:

  • Return to Work planning
  • Medical Screening & Social Distancing Protocols
  • The importance of Cleaning and Disinfection Protocol
  • Adapting policies and processes to address sick leave, isolation protocols, travel and more
  • PPE Provisions
  • Communication & Training

In-Person Public Training Postponed Until July 20

In an effort to help reduce the spread of COVID-19, we are postponing all public in-person training scheduled until July 20. As this situation develops, we may have to postpone additional training. We will post the latest updates here and get in touch with any affected clients.

Clients who have booked public in-person training scheduled to start before July 21 will be contacted to make arrangements. Options include:

  • Switching to distance learning – View Schedule
  • Rescheduling to a later date
  • Receiving a full refund

We look forward to working with each of our clients to find a flexible solution that works best for them.

Please read the FAQ below for answers regarding scheduled training and our expanded refund policy.

We’ve Launched Distance Learning Options

In response to COVID-19, many organizations are implementing working from home and various distancing policies. We recognize that our clients continue to operate their businesses, and we have therefore committed to providing them with the same reliable and engaging training they are accustomed to receiving from OSG, but online. Our distance learning options will allow learners to virtually attend our facilitator-led courses. This is in addition to our 100+ courses already available online.

OSG has been in regular communication with the Ministry of Labour, Training and Skills Development (MLTSD) to ensure our distance learning offerings for CPO-Approved certification courses for Joint Health and Safety Committee Certification continue to meet certification criteria. 

Extensions for Expiring Certifications With Booked Training

The MLTSD will be granting extensions for individuals who are unable to renew their certificate before expiry due to the COVID-19 situation. In order to honour their existing certification, the certificate holder must have a receipt or order confirmation for training that will allow them to recertify.

Practical Evaluations 

For equipment training courses requiring a hands-on practical evaluation in order to receive a certificate of completion, attendees will be able to complete their evaluations outside of the usual 90-day window. Due to COVID-19, all evaluations are postponed until it is deemed safe to resume providing in-person services.


How do I update or reschedule my upcoming training or consulting?

We encourage you to give us a call to discuss your upcoming booking please call 1.800.815.9980 or email info@osg.ca. One of our Client Success Specialists will be more than happy to assist.

Will OSG postpone additional courses?

At this time, we are postponing public, in-class training scheduled until July 20. We are monitoring the situation closely and will update this page if we need to postpone additional in-class training. In addition, our team will be in touch with anyone who has booked a course that is being postponed as soon as possible to make arrangements. 

Under these circumstances, you will have the opportunity to reschedule, switch to distance education, or receive a full refund.

Still have questions? We’re here for you.

OSG is committed to being your partner during these uncertain times and our team is ready to assist with any questions or concerns you have. Please feel free to contact our team at info@osg.ca or call 1.800.815.9980