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Online Course Overview
Duration: 60 Minutes
Leading a team of essential workers during the COVID-19 pandemic is a complex issue. This interactive course will help you learn how to:
- Anticipate and respond to concerns
- Identify additional safety precautions for your workplace
- Distinguish between COVID-19 fact & fiction
- Introduce new coping strategies
About this Course
This course will give you best practices for managing employees through the COVID-19 pandemic, including risk-informed decision-making guidelines for policy changes to protect essential workers and promote healthy behaviours in the workplace to reduce the spread of infection. You will also learn strategies for handling complaints or concerns and how to support employees through their experiences as they cope with fear and uncertainty.
By the end of this course, participants will be able to:
- Describe some of the features of COVID-19
- Identify the common symptoms that accompany the virus
- Take necessary precautions to prevent the spread of infection and promote healthy behaviours
- Examine workplace practices for alignment with governmental and health agency guidelines
- Evaluate workplace need for the use of Personal Protective Equipment (PPE) against COVID-19
- Empathize with employees by completing an empathy map
- Foster resilience by practicing strategies for coping with uncertainty
- Anticipate COVID-19 concerns that may arise
- Respond to employee concerns
Who This Course Is For
Supervisors who are managing teams during the COVID-19 pandemic.
After successfully completing the course, you will receive a certificate of completion.