Building an Engaged Work Team Training Online

Building an Engaged Work Team Training Online

Effective teams and teamwork are the keys to the success of any organization.

DEVICE COMPATIBILITY: Desktop, Laptop, Tablet/iPad, Phone
PRICE: Take the course with membership for as low as $4 per user per month. View all pricing plans.

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Available for members only.


Managers, supervisors, and workers who participate in this course will gain skills and information that will help them develop and support effective teams. They will learn the characteristics of effective teams and how to engage employees in teamwork as well as how to communicate with team members and resolve conflicts.

Who Needs Building an Engaged Work Team Learning?

Managers, supervisors, and workers who have responsibility for other workers will benefit from this course.

Course Outline

What is a team?

  • Definition
  • Purpose
  • Characteristics of effective teams

Building and maintaining teams

  • Stages of team development
  • Employee engagement

Effective Communication

  • Guidelines for discussions
  • Positive/negative language
  • Active listening

Managing Conflict

  • Styles of response to conflict
  • Conflict management process
  • Preventing damage from conflict

Monitoring and Assessment

  • Monitoring
  • Assessment
  • Action plans