Introduction

Effective Workplace Communication

Effective Workplace Communication

Effective communication in the workplace is the basis of cooperative working relationships and organizational success.

COURSE DURATION: 30 mins
CERTIFICATE VALIDITY: 3 years
DEVICE COMPATIBILITY: Desktop, Laptop, Tablet/iPad, Phone

PRICE: $25.00

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Overview

This training course is about effective workplace communication, what it is, why it matters, what gets in the way, and how to do it better.

Who Needs Effective Workplace Communication Training?

All workplace parties will benefit from this course.

Course Outline

Why is Effective Workplace Communication Important?

  • Explanation of effective workplace communication
  • Benefits

What Gets in the Way of Effective Communication?

  • Organizational barriers
  • Physical barriers
  • Cultural barriers
  • Interpersonal barriers

Communication Skills

  • Listening skills
  • Non-verbal communication
  • Questioning technique
  • Giving and receiving feedback
  • Networking

Electronic vs. In-Person Communication: Which is Better?

  • Pros and cons
  • When to use
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