When a worker completes an OSG Train-the-Trainer program, they receive tools and tips to ensure that they can effectively deliver training. When it comes to safety training, the learning outcomes are key. OSG’s Train-the-Trainer sets up workplace trainers with strategies to deliver training in such a way that learning outcomes are realized by participants.
Driving home the key messages is the most important training objective; however, there is a lot of preliminary preparation that happens before the training session to ensure that learning outcomes can be successfully met through effective training. Read the ten tips for preparing to deliver training below.
1. Read through materials
Prior to delivering a training session, read the materials thoroughly. That includes the Participant’s Manual, the PowerPoint presentation, and the Leader’s Guide. Reading everything will give you familiarity and comfort with the material.
2. Practice, practice, practice
Once you’ve read through your materials, take time to practice delivering them before you stand up in front of the class. Use a timer, practice projecting your voice, and test out any animated slide features. Being familiar and practiced will put you at ease, which will help make trainees comfortable, too.
3. Ensure you have enough materials
OSG’s Train-the-Trainer programs require that you order Participant’s Manuals for each learner. This enhances the learning experience and also legitimizes it. Participant’s Manuals are copyrighted and not reusable. Don’t wait until the last minute – to order manuals, call 800.815.9980 or visit www.osg.ca/book-store.
4. Organize training space and arrange it accordingly
For many companies, space is at a premium and may not be readily available. Be sure that whatever space you want to use is available. If you need to arrange for tables and chairs or other equipment to be brought in, do so. Set up the room so that everyone can see the instructor and the presentation without having to turn or strain. Be sure you also consider emergency exits. Don’t use a room that does not meet safety standards.
5. Plan to personalize the training
One of the benefits of a Train-the-Trainer program is that it allows the opportunity to make training more relatable by making it workplace-specific. When you do your read-through, mark some spots where you can discuss workplace specific scenarios and examples.
6. Test AV (Audio-Visual) equipment
It’s a trainer’s worst nightmare to be in front of the class, about to start, and the AV doesn’t work. Now, you’re left to problem solve on the fly to figure out what’s wrong – in front of an audience. Avoid this high-pressure situation by arriving ahead of time and testing all AV equipment; if you encounter a problem, there’s time to resolve it. If you need to rent AV, ensure that you do so well in advance.
7. Prepare to answer questions
Questions and answers are part of the training process. Be prepared to answer questions. When you complete your read-through, put yourself in the learner’s chair, and try to anticipate potential questions, and be ready with responses. We all know that sometimes questions come up that stump even the most seasoned trainers – don’t answer if you don’t know. There is more value in saying, “I don’t know – but I am going to find out and get back to you,” than there is pretending to know and potentially giving inaccurate information.
8. Overcome presentation anxiety
Easier said than done? Maybe, but if public speaking makes you uncomfortable, there are some techniques you can try. Experts agree that being prepared is the best way to reduce anxiety before speaking. You may also like to try some deep breathing exercises before hitting the stage. Exercising prior to the session uses up nervous energy, or you can convert your nervous energy to enthusiasm.
9. Know your audience
Are you training a group of peers, some subordinates, or top management? Knowing your audience will give you an idea of how to prepare and practice. It might be easier to reach peers if you use their lingo and tone, whereas you may wish to formalize your delivery for management.
10. Know what the attendance and certification requirements are ahead of time
Prior to training, know what the requirements are for taking and tracking attendance, what certification trainees will be receiving, and the process by which they will receive it. Most trainees want to know what they get at the end; be prepared to tell them. If they have to take a test, be prepared to support any nervous test-takers, too.
There are many benefits to well-planned training hosted by a well-prepared instructor. Learners won’t be distracted by an ill-prepared trainer, malfunctioning AV, or a poorly set-up learning space, leaving them to focus on what really matters: learning objectives and key safety messages.
Did you know that OSG has trained over 5000 successful workplace trainers? Trainers learn to deliver dynamic and effective programs when they take any of OSG’s Train-the-Trainer courses, which include a mandatory Train-the-Trainer Day* where participants learn about adult learning techniques and effective program design. You can call 1-800-815-9980 to speak to one of our Health and Safety experts or book your training online! View our full list of Train-the-Trainer courses today!
Written by Jennifer Miller | Curriculum Development Coordinator
*Cost is separate.
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