30 minutes
$25
Purchase
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MembershipOverview
Coaching for Better Job Performance will teach users what employee coaching is and the skills effective coaches need. They will learn about the coaching process and how to have productive coaching conversations.
Who Needs Coaching for Better Job Performance Training?
Supervisors and managers who are responsible for managing the performance of employees will benefit from this course.
Course Outline
Basics of Employee Coaching
- Definition and Description
- Uses
- Benefits
Skills for Effective Coaches
- Active listening
- Ability to find strengths and give praise
- Objectivity
- Ability to give constructive feedback
- Ability to relate to people at all levels
- Ability to ask open, non-threatening questions
Giving Feedback
- How coaches use feedback
- Constructive feedback
- BOOST model of feedback
Coaching Conversations
- Description
- Coaching questions
- Coaching process