COVID-19 Training for Supervisors
Employees are looking to supervisors for guidance as they face new challenges and adapt to new ways of working during the COVID-19 pandemic.
Included with Online Membership
Trusted by some of the world's biggest and best organizations
About this Course
This course will give you best practices for managing employees through the COVID-19 pandemic, including risk-informed decision-making guidelines for policy changes to protect employees and promote healthy behaviours in the workplace to reduce the spread of infection. You will also learn strategies for handling complaints or concerns and how to support employees through their experiences as they cope with fear and uncertainty.
Learning Outcomes
By the end of this course, participants will be able to:
- Describe some of the features of COVID-19
- Identify the common symptoms that accompany the virus
- Take necessary precautions to prevent the spread of infection and promote healthy behaviours
- Examine workplace practices for alignment with governmental and health agency guidelines
- Evaluate workplace need for the use of Personal Protective Equipment (PPE) against COVID-19
- Empathize with employees by completing an empathy map
- Foster resilience by practicing strategies for coping with uncertainty
- Anticipate COVID-19 concerns that may arise
- Respond to employee concerns
Who This Course Is For
Supervisors who are managing teams during the COVID-19 pandemic.
Certificate
After successfully completing the course, you will receive a certificate of completion.