Introduction

Coaching for better job performance training online

Coaching for better job performance training online

COURSE DURATION: 30 mins
CERTIFICATE VALIDITY: 3 years
DEVICE COMPATIBILITY: Desktop, Laptop, Tablet/iPad, Phone
PRICE: Take the course with membership for as low as $4 per user per month. View all pricing plans.

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Available for members only.

Overview

Coaching for Better Job Performance will teach users what employee coaching is and the skills effective coaches need. They will learn about the coaching process and how to have productive coaching conversations.

Who Needs Coaching for Better Job Performance Training?

Supervisors and managers who are responsible for managing the performance of employees will benefit from this course.

Course Outline

Basics of Employee Coaching

  • Definition and Description
  • Uses
  • Benefits

Skills for Effective Coaches

  • Active listening
  • Ability to find strengths and give praise
  • Objectivity
  • Ability to give constructive feedback
  • Ability to relate to people at all levels
  • Ability to ask open, non-threatening questions

Giving Feedback

  • How coaches use feedback
  • Constructive feedback
  • BOOST model of feedback

Coaching Conversations

  • Description
  • Coaching questions
  • Coaching process